When looking into hiring a plumbing contractor there are critical questions that are crucial to the process of hiring the right person for the job. Asking all the right questions guarantees that you have a plumber who is qualified to do the job and set your expectations. Below are the best questions to ask your plumbing contractor to make sure you hire someone who is the right fit!
What is the estimated cost of my repair?
Sure a lot of companies offer a free quote, but can they back it up? Our company at Plumber LV can and we go through every step to show how and why. Be wary of the “free-quote” and ask if it includes the total price including the potential new parts and labor. Our team only gives out estimates that can cover the entire job including the cost of labor, supplies, and new equipment or parts.
Ask who will be doing the work.
Some companies use subcontractors or helpers to complete their jobs. The plumber you speak with over the phone or even in person may not be who shows up the day of the job. When you call and talk to them about the job ask who will be completing the job because while the plumber may have 25 years of experience his helpers may not.
Ask if they are licensed, bonded, and insured.
Having a plumber who is licensed is important not just because it gives peace of mind that they have the knowledge but also because many states require the license and you don’t want to be caught and fined for unlicensed plumbing. There are ways to get proof of the license even if they don’t have it to show by simply providing you with their license number. By asking if the plumber is bonded and insured, helps you to stay out of the way of liability if there is an injury on the job. If your plumber tells you they are it should be easy to provide you with insurance proof. It is incredibly important for everyone involved that you not only ask if they are licensed, bonded, and insured but that they actually are!
Is your rate hourly or fixed?
Be sure when asking for an estimate that you see if the rate given to you is hourly or fixed. It can be exciting to hear a great rate price but then come as a shock if it turns into the hourly rate and not the rate for the job as a whole. The rate is another area where the experience of the plumber comes into play and why it is important. You want to have a plumber with good experience not just to ensure the job is done right but to save money. If you hire a plumber who has little experience and charges by the hour it may take them twice as long to get the job done as opposed to the experienced plumber.